frequently asked questions

Depositing Funds

All Transactions made to your account are processed in $US Dollars. In order to play our Bingo games and win REAL MONEY you must first deposit funds into your player account. Please note the following:

Minimum Deposit Amount is $25.00
All of our deposit methods are secure transactions.
All deposits must be processed and approved before you are able to bet for real money.
All associated bonuses are awarded to your account at time of deposit. Any wager will release the above bonus to your bonus account.

Earn up to 360% on each Deposit and Get a FREE SLOT SEAT for every $50 you Deposit with us! That's right! Every $50 deposit you make earns you a FREE Seat in our Daily Slots Event. If you make a $100 Deposit you get 2 seats, $150 gets you 3 seats - it's as easy as that!

Deposit Amount	Bonus Awarded	Chat BB's Available	Bingo Rebate*	Total Bonus Available
$25 - $49	50%	100%	10%	160%
$50 - $74	100%	100%	10%	210%
$75 - $249	200%	100%	10%	310%
$250+	250%	100%	10%	360%

*Each deposit you make will earn a 10% rebate that will accumulate and will be credited to your account on the first day of the following month.

Credit Card Deposits

You may Fund your account instantly using your Visa or MasterCard. Using your credit card at Bingoville is perfectly safe. Bingoville use SSL (Secure Socket Layer) technology for securing the Transaction Server, as well as MD5 encryption technology, for securing data transfers. Our credit card processing services are the most experienced e-cash firms and process millions of online transactions for many different merchants without any problems. The credit card option is fully automatic - deposit and your account will be updated immediately.

Many banks that issue credit cards do not allow charges to gaming sites. If you attempt to use your credit card and it is not successful (FOR US PLAYERS), we recommend that you try Ewallet Express or simply contact our "Help Desk" for alternative deposit methods.

Ewallet Express Deposits

What is Ewallet Express and why should I use it as a deposit method?

Just like you have signed up for an account at Bingoville, Ewallet Express allows you to sign up for a FREE account which will help you to deposit, withdraw and transfer funds to Bingoville! Ewallet Express is an alternative deposit method to use if you receive a decline response on your Credit Card deposit, if you want to deposit with this method because you will use Ewallet Express to withdraw your funds and because this is a method that also allows you to upload funds instantly into your Bingoville account.

Is Ewallet Express safe?

Bingoville only use safe deposit methods! Just like Bingoville, Ewallet Express uses the latest technology in order to provide customers with the most secure way of funding your Ewallet Express account. They will keep your personal information secure utilizing all available measures, it's also their priority!

How does the Ewallet Express work?

This is a very accommodating alternative allowing you to deposit money into your Ewallet Express account and then transferring your money into your Bingoville account. You must register for a Ewallet Express account before you can make a deposit with this method, registration is Free:

Choose the place of country where you live for registration. Follow the simple registration fields submitting your information and to ensure the security of your Ewallet Express account.

Validate your Checking Account: You must validate the bank account information given during the registration process to make sure it is accurate. This is a simple procedure and can be validated by:

Login to your online banking account or phone your bank (to access your bank statements)
Write down the EXACT amount that has been withdrawn by "Navaho Networks" (takes 1-2 business days to appear in your bank statements after registration)
Enter the EXACT amount withdrawn from your bank account in the filed provided
You only have three attempts to enter the amount correctly; further attempts will disable your account!

How can I fund my Ewallet Express account?

This varies and depends on the country where you live.

U.S.A. Deposit Methods:

Checking (Registration): Limit $150 USD upon Registration FREE.
Basic Checking (Subsequent): Limit $300 USD/30 days with a $10 USD Fee.
Xpress Funds Checking is not available during registration! There is a $300 USD limit/30 day Period with a 8.8% fee
Money Order: $1,000/day and it's FREE
Bank Wire: NO LIMIT!!! FREE!
900Pay: $150 USD per Calendar Month and a 15% fee.

Canadian Deposit Methods:

Basic Checking: $300 CAD/week with a $100 CAD fee.
Express Funds Checking: $300 CAD/week at 8.8% fee.
Online Bill Payment: $1,000 CAD/day and it's FREE.
Express funds Bill Payment: $1,000 CAD/day/$1.50 CAD fee.
Interact Email Money Transfer: $1,000 CAD/day/$1.50 CAD fee.
Money Order: $1,000 CAD/day/FREE $1,000 CAD/day/FREE.
Bank Wire: No LIMIT/FREE

U.K Deposit Methods:

Internet Banking: Varies by bank/1-2 days/?1.50 GBP.
Checking: Coming Soon!
Money Order: ?1000 GBP/day/FREE
Electronic Checking USA/CANADA

Step By Step Funding Instructions

USA Residents

In order to fund you're account using Electronic checking please login to your Ewallet Express account and click on the "Make a Deposit" tab.
From the drop down menu chose Checking and enter the amount you wish to have deposited into your account. Then click the Deposit button.
Confirm that your deposit amount is correct and select either Xpress Funds or Basic service. By choosing Xpress Funds you will be given instant access to your funds for purchasing immediately with at Bingo Hall. The Basic option will grant you access to your funds in 5 business days not including weekends or holidays.
If you need to register your checking account log into your Ewallet Express account and click on "Make a Deposit". Scroll down and click on "Add another Deposit type". Select the Method and Currency and click on the Proceed button.
Please fill in your routing number; account number and the amount you wish to have withdrawn form your account. The minimum deposit amount is $50.00 and the maximum amount is $150.00

900Pay USA

In order to deposit using 900Pay first please log into your Ewallet Express account at www.ewalletxpress.com. From your account click on make a deposit'.
Where you see DEPOSIT METHOD, you would click here and choose 900Pay, enter the amount you want to deposit. Follow the instructions in regards to calling the 900pay number that is provided and inputting your transaction I.D. number when asked to.
If you hear a chime at the end of the call that means that your transaction went through successfully.
Your 900pay funds will be deposited into your eWalletXpress account and you will have access up to $150.00 per month using 900Pay through your eWalletXpress account.

Online Bill Payment Canada

In order to fund your account using the Bill Payment method into your Ewallet Express account click on "Make a Deposit". Select Bill Payment as your funding option and enter the amount you wish to have placed into your account. Then click Deposit.
From the drop down menu choose your bank or credit union.
Chose to make your deposit with Express or Basic.
Login to your bank/credit union's website and select Navaho Networks.
Click the Approved button and you will receive your confirmation number.
If you have not added Navaho Networks as a payee please do so at this time.
You will also need your Ewallet Xpress account number to enter as well.

Please note: If you select Express Bill Payment you will be charged $1.50. This will allow you to have instant access to your funds. The Basic options will take 24-48 business hours not including weekends and or holidays.

Interac Email Money Transfer Canada

In order to make an Email Money Transfer please follow these directions:
Log into Ewallet.
Select 'make a deposit'.
In drop down menu select 'email money transfer' (CAD) and enter amount.
Click on 'deposit' tab.
Select your bank from the list and follow the instructions.
Log into your bank.
Select 'Interac Email Money Transfer' and add 'Add A New Recipient' (NOTE: copy and paste the information presented in your Ewallet to the recipient BANK form).
Commit the Bank request.
E-mail will be sent notifying you when the deposit is made in your Ewallet.
Log into your Ewallet to see the new and updated balance (NOTE: it takes MINIMUM 30 minutes for the email transfer to occur and show up in your Ewallet).

Internet Banking U.K.

To make a deposit via "Internet Banking" please login to your Ewallet Express account and click on the "Make a deposit" tab.
Select your bank or credit union from the list.
You will now have the option to visit your bank/credit union in another window. Click "Go To My Bank".
Login to your bank/credit union and follow the instructions on making a Giro Payment/Internet Banking or Bank Transfer.
Please enter the information your bank/credit union requires provided in step three on the deposit page
Once the transfer process is complete, your funds will be available for spending in approx. 1-2 business days.

Once you have money available in your Ewallet Express please click on the Ewallet Express logo from the cashier page at Bingoville and complete the deposit process.

About Neteller

NETeller is Available for non-US customers only.
It is Fast, secure and efficient!
Instant Funding is available
Deposit and Cash outs for non-US members.
Neteller InstaCash is the fastest, most convenience way to fund your Neteller Account.
InstaCash, Neteller makes funds from your bank account available to you immediately, even if they haven't cleared your bank.
No charges on Neteller deposits or payouts!

How to create a Neteller Account

Go to www.neteller.com.
Click on "Not a Neteller Member Yet".
Fill out the one page registration form - Please register the same email address as the email address registered at Bingoville.
Write down your Account ID and Secure ID.
Click on "Login Now".
You have finished signing up and may start using your NETeller account.
After phone verifications made by Neteller you can deposit up to $3,000.

How to add funds to your Neteller account

Go to www.neteller.com.
Log in.
Click on the Deposit tab.
Chose one of the deposit options: Visa Card, Bank deposit or Wire Bank, Electronic Fund Transfers, Cash Advance or Payday Loan, FCash Deposit, InstaCash EFT.

If you make a deposit to your NETeller Account using a Credit Card:

Click on the "Make Credit Card Deposit" link at the end of the page to go to the Credit Card processing page.
Your name and address information will already be provided.
Enter your Credit Card information and the amount you would like to deposit.
Click only once on the "Process Button".
It will take several seconds to process the request funds will be instantly available in your Neteller account and available to purchase at Bingoville.

How to deposit with Neteller in your Bingoville account

Go to the Bingoville Deposit Now Tab.
Scroll down to the Neteller deposit option.
Scroll down to the amount of your Deposit.
Click on the Submit button.
Enter your 12 digit NETeller Account number and 6 digit Secure ID (NOT password).

Important things to keep in mind

Use Real Information

Be sure to enter your REAL Name and REAL Mailing Address (must match the NAME and BILLING ADDRESS on your CREDIT CARD account). You must also enter your correct and valid Email Address and Telephone Number. If you enter incorrect information, you will NOT be able to make credit card deposits or withdraw your winnings!

Bingoville may at any time may request a Fax Authorization along with a Picture Id, utility bill and a signature for account verification, Bingoville will email you and request these documents.

Only ONE account

You may have ONLY ONE ACTIVE ACCOUNT! This includes our entire network of sites. If you have more than one User ID number please use only one and discard the other numbers. We will pay winnings on only ONE account per customer. Any other winnings in duplicate accounts for the same customer will be VOID. If the name on your Bingo account does NOT match the name on the credit card(s) used to make deposits to the account, any winnings in that account will be VOID. This policy is intended to prevent credit card fraud by criminals who use false names or create multiple accounts in an attempt to avoid detection.

About Household/Shared Accounts

In the case of multiple household accounts, we will not permit one account to deposit while the other has a pending withdrawal. If one of the accounts has a pending withdrawal the second or spousal account will be disabled until after the withdrawal is processed and another deposit has been made. We will only allow ONE payout per spousal account, the first withdrawal submitted will be the request processed and if there is a payout on the second account it will be automatically declined and the account will be disabled. Keep in mind that in case that you are being subject to this rule, as soon as the account with the processed payout makes a deposit you must contact our "Help Desk" in order to enable your account.

If You Are Still Unsure

Our professional, reliable and friendly Customer Service Department is available 24/7 at Bingoville. If Customer Service can't answer your questions accordingly someone in our Accounting Department, Technical Division or a VIP Host or the Management Team are all standing by to help you. At any given time feel free to contact us via the "Help Desk"

Please note: All accounts with no deposit in excess of 30 days will have all balances removed and any winnings voided. Once removed these funds cannot be returned.

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